Supported Accommodation · Birmingham

A home should feel like one — not just look like one.

Homes With Hearts provides supported accommodation built around the person living in it — free WiFi, zero service charges, move-in support and monthly food parcels included, not upsold.

View Available Rooms I'm a Landlord
A furnished bedroom in a Homes With Hearts property
100
Properties managed
600+
Tenants supported
UC · PIP · ESA · JSA
Commonly accepted — other relevant benefits welcome, just ask
5
Years experience
For Prospective Tenants

Rooms and properties, ready to move into.

Browse available rooms across our Birmingham properties. All relevant benefits considered, with move-in support to get you settled from day one.

Rooms available now

Updated daily. If a room you want isn't listed, call us — availability moves fast.

Double bedroom in a Homes With Hearts property
Bedroom with fitted wardrobes in a Homes With Hearts property
Double bedroom with en-suite style furnishing
Bay window bedroom in a Homes With Hearts property

Enquire about a room

Tell us what you're looking for and we'll be in touch.

For Landlords

We take care of the property. You see the results.

Guaranteed rent, fully hands-off management, and a property handed back in better condition than we found it.

  • ✓ Guaranteed rent, paid on time every month
  • ✓ Full property management, start to finish
  • ✓ Fast, proactive maintenance response
  • ✓ Regular condition reporting, no surprises
See what your property could earn
BeforeProperty before refurbishment
AfterThe same property after refurbishment

A real Homes With Hearts refurbishment — cleared, refitted and furnished ready for tenants.

For Current Tenants

Already living with us?

Submit a request, share feedback, or take a quick survey — we read every one.

Free WiFi

Provided at every property

Pizza Nights

Community get-togethers

Food Parcels

Delivered monthly

Move-In Support

From day one

These aren't standard across the industry — they're extras we choose to include at no cost to you.

Tell us what you need

Maintenance issue, general feedback, or a survey response — let us know.

In Their Words

Tenant testimonials

Real feedback from people we've housed.

“

Honestly, everyone I've dealt with has been really friendly and helpful from day one. Moving into supported accommodation can be quite stressful, but they made the whole process feel easy. They helped me settle in, showed me around and actually took the time to listen. The place was already furnished and had everything I needed, which was a massive help.

Friendly Service
“

I didn't expect everything to happen so quickly. I got in touch, provided the information they needed and before I knew it, I had a move-in date. The property was clean, furnished and ready to go. I was worried I'd be waiting weeks, but the whole process was really straightforward and quick.

Quick Turnaround
“

What I like most is that it's not just a room and a set of keys. They actually support you. I've had help getting settled in, regular check-ins and they've provided things like food parcels, bedding and WiFi, which honestly makes a big difference when you're on benefits. There are loads of little things included that I wasn't expecting. You can tell they genuinely want their tenants to be comfortable and supported.

Genuine Support & Extra Benefits
Partner With Us

Built for other providers too.

The systems and teams we run for ourselves are available to other supported housing providers and agencies. Tap any service for full details and pricing.

Live

Tenant Referrals

Send us your voids and we'll fill them from our lead pipeline. You pay only on a completed sign-up.

See how it works →
Live

Paperwork Handling

Weekly support notes, backlog clearance and council-ready case files, completed by our team.

See pricing →
Live

Support Services

Short-term support staff to cover maternity, annual leave and gaps — plus business consultancy.

See pricing →
Live

Property Management

The full package — one experienced person taking over a property end to end.

See pricing →
Soon

CRM Platform

The case-management system we built and use ourselves, opening up to other providers.

Register early interest →
Soon

Training Packs & Courses

Handbooks, resources and courses for support worker teams.

Register early interest →
Questions

Frequently asked questions

We commonly work with tenants on Universal Credit, PIP, ESA and JSA. Other relevant benefits are welcome too — get in touch and we'll confirm.

Where a room is ready and paperwork is in order, move-in can happen the same day or within 24 hours.

No hidden costs. WiFi, move-in support and monthly food parcels aren't something every provider offers — we choose to include them at no extra charge to you, as part of how we do things differently.

Head to the landlord page for the full breakdown and an instant estimate of what your property could earn.

Use the current tenants form above, or call us directly. Maintenance issues are triaged the same working day.

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Landlord Portal · Birmingham

Guaranteed rent. Zero management. Zero voids.

Hand us the keys and we handle everything — tenants, maintenance, compliance and day-to-day management — while your rent lands on the same date every month.

Value my property Talk to us
BeforeProperty before refurbishment
AfterThe same property after refurbishment
What you get

What we take off your plate.

Guaranteed rent

A fixed monthly figure paid on the same date, whether the rooms are full or not. Void periods become our problem, not yours.

Completely hands-off

No tenant calls, no chasing arrears, no viewings, no midnight emergencies. You stop being a landlord and start being an owner.

Maintenance handled

Day-to-day repairs and upkeep managed by our team, with a fast response and no surprise invoices.

Compliance managed

Safety checks, certification and inspections tracked and kept current across the tenancy.

Condition reporting

Regular reports with photos so you always know the state of your property without visiting it.

Handed back better

We refurbish and furnish to a standard we'd live in ourselves — and return it that way.

Estimate

How much could you get for your property?

Answer five quick questions for an indicative monthly figure. No contact details needed to see it.

—
Choose your property details above to see an indicative monthly figure.
Next step

Let's talk about your property.

Send us the details and we'll come back with a firm offer and arrange a viewing at a time that suits you.

Discuss your property

We'll confirm your figure after a survey and compliance check.

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For Providers & Agencies

Tenant Referrals

You have empty rooms. We have a steady pipeline of tenants looking for them. Send us your voids list and we'll fill it — you only pay when someone actually signs.

How it works

  1. You send us your voids list — the rooms you need filling, updated as often as you like.
  2. We match tenants from our pipeline and send you qualified leads.
  3. A viewing is booked. At this point a refundable deposit is held against your account.
  4. The tenant attends, signs up and moves in. The deposit converts to the placement fee.
  5. No sign-up? The deposit is released back to you, usually within minutes of us triggering it.
  • Completed placementLead, viewing and sign-up all completed£100
Terms. The fee is payable by the housing provider or agency — never by the tenant. Retention of the tenant after move-in is entirely the responsibility of the housing provider. If a tenant leaves after moving in, the placement fee is non-refundable. All referred tenants are assessed by Homes With Hearts before any documents are signed; we reserve the right to decline a placement following that assessment, regardless of the risk levels indicated below.

Set up a referral partnership

Tell us how you work and we'll get you onto the pipeline.

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For Providers & Agencies

Paperwork Handling

An outsourced paperwork team for supported housing providers. We complete your support notes weekly, clear your backlog, and prepare case files properly logged and formatted to the documentation standard Birmingham City Council expects.

Weekly support notes

Your ongoing sessions written up properly and on time, every week, by people who know the sector.

Backlog clearance

Behind on notes? We work through the whole backlog and bring your files back up to date.

Council-requested files

Case notes requested by Birmingham City Council, properly logged, written and submitted to the documentation standard expected.

  • Support session write-upPer completed support session£10
  • Backlog clearanceFee depends on how much paperwork needs catching up£20–£50
  • Council-requested notesStandard per-session rate, plus a priority fee for time-sensitive audit work£10 + £25
Pricing is per session completed. Send us your volume and we'll confirm a figure before any work starts.

Request paperwork support

Tell us the scale and we'll come back with a quote and turnaround time.

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For Providers & Agencies

Support Services

Short-term, experienced support staff to cover maternity leave, annual leave and unexpected gaps. For smaller providers this costs far less than carrying a full-time wage for cover you only need occasionally.

Temporary cover

Trained support workers stepping in for maternity, annual leave, sickness or a sudden gap in your rota.

Commission-only

Staff are paid on completed sessions, so you're never paying a salary for downtime.

Business consultancy

Available alongside staffing — a look at your structures, systems and approach to find what's worth changing.

  • Support sessionPer completed session, commission-only basis£20
  • Business consultancySystems, structure and process review — quoted per engagementOn request

Request cover

Tell us what you need and when, and we'll confirm availability.

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For Providers & Agencies

Property Management

The full package. One experienced person takes over a property completely — the tenants, the paperwork, the maintenance and the council.

Maintenance reporting

Property condition monitored and reported, with issues logged and chased to completion.

Tenant support

Day-to-day support delivered to tenants in the property, with notes completed properly.

Housing benefit & claims

Housing benefit calls handled and issue claims chased so income doesn't stall.

Council inspections

Birmingham City Council inspections and paperwork requests handled — also available as a standalone one-off.

  • Full property managementPer property, per month — varies with property size, tenant profile and location£200–£250
  • Council inspection & paperwork requestOne-off, where you don't need full managementOn request

Enquire about property management

Send us the details and we'll confirm a monthly figure per property.

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Coming Soon

Register early interest.

Our CRM platform and training packs are still being finalised — pricing and full details aren't set yet, so we're not listing them here to avoid overpromising. Leave your details and we'll call or meet to talk through what's planned and whether it fits what you need.

Get in touch early

A two-minute form — no commitment, just a conversation.

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Privacy Notice

How Homes With Hearts uses your information.

Last updated August 2026. This notice explains what we collect, why, and what rights you have. It applies to tenants, landlords, and the agencies and providers we work with.

Who we are

Homes With Hearts Limited, a supported accommodation provider based in Birmingham, UK. We are the data controller for the information described in this notice. You can contact us on 0121 769 3484.

What we collect

Depending on which form you use, this may include your name, phone number, email, property or home address, benefit type, support needs, and any details you choose to add in a message field. Landlords and agencies may also share property, portfolio and business details.

Why we collect it

  • ✓ To respond to your enquiry and arrange a room, viewing or service
  • ✓ To manage a tenancy, landlord agreement or provider partnership
  • ✓ To meet our legal and regulatory obligations, including reporting to local authorities where required
  • ✓ To send you updates, but only if you've ticked the marketing box — never otherwise

Our legal basis

We rely on your consent for enquiries and marketing, on contract where we're providing accommodation or a service, and on legitimate interest for basic record-keeping and fraud prevention. You can withdraw consent at any time — see "Your rights" below.

Who we share it with

We don't sell your data. We may share relevant details with local authorities (including Birmingham City Council) where legally required, with landlords or agencies directly connected to your tenancy or referral, and with service providers who help us operate — such as our form and hosting providers — under their own confidentiality obligations.

How long we keep it

Enquiry details are kept for up to 12 months if nothing further happens. Tenancy, landlord and provider records are kept for the duration of the relationship plus 6 years afterwards, in line with standard UK record-keeping requirements.

Your rights

You can ask us to access, correct, delete or restrict your data, or object to how we use it, at any time — call us or use any enquiry form. If you're not satisfied with our response, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site does not use tracking or advertising cookies. It only stores what's needed to submit a form, which happens when you choose to send one.

This notice may be updated from time to time — the date at the top shows the latest version. For anything not covered here, contact us directly.